Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is from 16h00 and check-out must be completed before 10h00. Different times can be arranged for an additional fee, subject to availability.

Question 2

Are pets allowed?

Accepted Answer

Unfortunately, pets are not allowed at this property.

Question 3

How does check-in work?

Accepted Answer

You will receive access instructions by email before your arrival, with the exact address and practical information.

Question 4

What is the cancellation policy?

Accepted Answer

Cancellation more than 7 days before arrival: full refund. Between 3 and 7 days: 50% refund. Less than 3 days: no refund.

Question 5

Is there a security deposit?

Accepted Answer

No security deposit is required at this property.

Question 6

Is cleaning included?

Accepted Answer

End-of-stay cleaning is not included in the base rate. You can add it as an option when booking. A clean check-out is expected.

Question 7

Is bed linen provided?

Accepted Answer

Information about household linen is provided in the property description and amenities.

Question 8

Is there parking?

Accepted Answer

No parking is available on site.

Question 9

Is the pool heated?

Accepted Answer

This property does not have a pool.

Question 10

Are parties allowed?

Accepted Answer

Parties are not allowed, but private events (family gatherings, seminars) can be organized upon prior request.

Chalet QA Panorama des Alpes

Welcome to Chalet QA Panorama des Alpes